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Services & Support - FAQ System - USB 2.0 Docking Station

 
  1. Hibernate, Suspend, Plug & Play, or Isochronous problems?

    Please visit http://support.microsoft.com/default.aspx?scid=kb;en-us;822603 for information on these issues and more.

  2. Which baud rates does the serial port support?

    The serial port supports baud rate of 75, 150, 300, 600, 1200, 1800, 2400, 3600, 4800, 7200, 9600, 14400, 19200, 28800, 38400, 57600, 115200, 230400, 460800, 614400, 921600, and 1228800. It does not support baud rate 110.

  3. Why doesn't the printer work?

    Please make sure the printer port is set to the correct virtual printer port for USB. To do so, please go to the Printers folder->Properties of the printer->Ports tab. Under Ports tab, you should find Virtual printer port for USB. Please also note that if the Docking Station is plugged into a USB port different then the previous USB port, a new Virtual printer port for USB would be installed. For example, the Docking Station is plugged into USB port 2 instead of USB port 1 that was used on the previous plug-in. In this case, you would need to change the printer port to the newly installed Virtual printer port for USB.

  4. Why doesn't my serial Keyboard or Mouse work under Windows 98?

    This is because under Windows 98 and ME, the IRQ feature was not implemented due to the IRQ limitations and resource consumption under these Operating Systems.

  5. Why is the LAN throughput seems slow?

    This is because the 100-baseT network can only achieve a rate at 100Mbps only if the devices, cables, etc. all follow IEEE802.3 standard in PHY and MAC layers in addition to the rate been measured in the MAC layer. Since a USB device is not an IEEE802.3 network device in nature, the sizes of a packet (or a frame) and the speed of the clocks in USB would be slower than the actual IEEE802.3.

  6. Why doesn't my 5 button PS/2 mouse work?

    This is because the PS/2 ports on the Docking Station only supports standard PS/2 Keyboard and Mouse. To make a non-standard PS/2 Keyboard and Mouse to work, a driver supplied by the non-standard PS/2 Keyboard and Mouse would need to be installed. If none were available, some functionality of the non-standard PS/2 Keyboard and Mouse would be lost.